You can contact us about a medical, administrative or prescription issue by clicking here. Answer a few short questions and we will get back to you within 2 working days. Please do not use this online service for urgent or emergency requests. The submitted request will only be read during office hours. Please contact 111 during out of hours or 999 if this is an emergency.
This guide tells you what to expect from your general practice (GP) and how you can help them.
We are making some changes to how you request an appointment. These changes will help make our service fairer, easier to use, and more accessible for everyone.
We know that booking an appointment can sometimes feel stressful or difficult. The new system allows a doctor to review your request first, so you receive the right care, at the right time, from the right person.
Appointments that are not for a medical problem - such as nurse appointments, blood tests, smears, injections, or physiotherapy - are booked in the same way as before. These are not changing.
Introducing Accurx Patient Triage - A Quick and Easy Way to Contact Your GP Practice
Accurx Patient Triage makes it simple to get in touch with us online for non-urgent questions, medical requests, or to book an appointment. It saves you time on the phone and lets you contact us whenever it suits you - whether you're at work, at home, or on the go. Just fill out a short online form, and our team will respond within two working days.
Please remember: this service is for non-urgent issues only. For urgent medical help, please call 111. For emergencies, call 999.
Submissions are checked during office hours only. Anything sent in the evening, on weekends, or on bank holidays will be reviewed on the next working day. Thank you for choosing to contact us online!